Keep moving with a team of experts behind your application
We know maintenance really well because it’s what we do.
Rietta has been doing maintenance so long…
We practically have this down to a science! You get a better bang for your buck when you buy a subscription from Rietta because we prioritize the increasing value of our maintenance plans.
What do you get?
Rietta provides three commitment levels depending on your organization’s specific monthly needs and budget.
| Service | Essential | Premium Optimal value | Ultimate |
|---|---|---|---|
Enhanced Essentials Package |
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| Manage Security Dependencies | ✔ | ✔ | ✔ |
| DevOps | ✔ | ✔ | ✔ |
| Security | ✔ | ✔ | ✔ |
| Continuous Integration Orchestration | ✔ | ✔ | ✔ |
| Site and Service Monitoring | ✔ | ✔ | ✔ |
| Project Management | ✔ | ✔ | ✔ |
| Business Analysis | ✔ | ✔ | ✔ |
| Requirements gathering and documentation | ✔ | ✔ | ✔ |
| Basic Dockerization for Dev & Test | ✔ | ✔ | ✔ |
Enhanced Premium Package |
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| Manage All Dependencies | ✔ | ✔ | |
| Bug Fixing | ✔ | ✔ | |
| Client team Education | |||
| Software upgrades from latest supported version | ✔ | ✔ | |
| Enhanced Dockerization for Production | ✔ | ✔ | |
Plus Ultimate Services |
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| Manage All Dependencies and resolve dependency related technical debt | ✔ | ||
| Advanced Client team Education | ✔ | ||
| Software upgrades from any installed version | ✔ | ||
| Dedicated development contact | ✔ | ||
| One Sprint of software development each month (13 Points) | ✔ |
- If you sign up for a 12 month contract, your onboarding fee will be 50% off. If you pre-pay annually, the onboarding fee is waived.
- Unused services do not roll over from month-to-month.
After Hours Support
After hours support, including premium on call support is available for a fee determined by your maintenance level. Unused services do not roll over from month-to-month. We pay our team members for on-call coverage hours, regardless of usage to ensure the best possible service for our customers.